The feature of the Citizen Service Hall in Tbilisi is its concept of bringing together various government services in one place. Here, citizens can receive a wide range of government services they need without the need to visit various offices. From obtaining identity cards to registering a business, from paying utility bills to obtaining permits for construction, the Citizen Service Hall in Tbilisi provides diverse services efficiently and conveniently. This simplified approach has significantly reduced bureaucratic barriers and improved the overall citizen experience.

Interactive touch kiosks and self-service terminals allow citizens to independently obtain information, fill out forms, and submit applications.

The House of Justice in Tbilisi actively promotes transparency and accountability in its activities. The open and transparent design of the building reflects the institution's commitment to these principles. In addition, digitization of services and online platforms allow citizens to track the progress of their applications and transactions, ensuring a higher level of transparency.

The House of Justice in Tbilisi is a symbol of efficiency, innovation, and citizen-oriented government management. Thanks to its outstanding architecture, optimized processes, and technological achievements, it has changed the way citizens interact with government services. By providing a wide range of services in one place and embracing digitization, this institution has become a model of effective government management around the world.